Hyatt’s Global CCTV Technical Standards

VSEC is Hyatt’s Contracted Global Service and Support Provider for CCTV Systems.  The roles and responsibilities for service and support are formally defined in  the Hyatt Global CCTV System Technical Standards.  You may download them at any time from Hyatt Connect or CLICK HERE to have a copy sent to you by email.  Much of VSEC’s Service and Support roles are available directly to individual properties.

Primary tasks for VSEC, as defined in the Standards:

  • Function as Hyatt’s global partner supporting approved CCTV systems and provide technical expertise in maintaining the Hyatt Global CCTV Systems Technical Standards

  • Administrate the Hyatt CCTV Compliance Program

  • Milestone Partner of Record to Hyatt – VSEC is a property’s single source for Milestone Global Pricing Discounts

  • Managing Preferred Manufacturers’ Partner Programs

    • Maintaining the list of approved products

    • Global Discounts for Hyatt projects

  • Manage Project Design Reviews (Initial, Technical and Commissioning)

  • Perform ongoing Health and Integrity Monitoring and Support for Milestone Systems at all enrolled properties

  • Provide Consultancy and/or Project Management Services, as requested, for specified projects

  • Explore and Develop approved integrations to Global CCTV Systems